As the Director of Operations for a cannabis dispensary, you’re familiar with all that goes into staying competitive and compliant while providing top-notch customer service. There’s so much to stay on top of, from building customer loyalty to staying on top of inventory. If you want to benefit from accurate and reliable sales reporting that follows best practices, it’s time to begin using cannabis customer relationship management (CRM) software.
Using CRM software can significantly boost your revenue—in some cases as much as 15%. It achieves this by streamlining workflows, cutting down the need for manpower, accurately tracking inventory, and converting occasional visitors to your dispensary into loyal customers. With CRM software, you can expect more repeat business and an increase in the average size of your customers’ orders.
You need cannabis dispensary CRM software if you’re experiencing any of the following issues:
With the software that’s available today, there’s no reason to let these problems hold you back. With the laws varying so much between jurisdictions, it’s easy to make mistakes that can get you into trouble. It’s simply not worth the risk of not having one of these data tracking and reporting systems.
Storing and tracking data is just one aspect of what a CRM system can do for your dispensary. This is sophisticated software that will give you the ability to craft marketing campaigns that are designed to use consumer behavior to increase profits. You’ll be able to create targeted promos and offers and promote the latest products, all while reducing wait times and improving the customer experience.
Why do you need CRM software that has been designed specifically for cannabis dispensaries? Keep reading to learn more about the valuable features and benefits it offers.
It is critical that you keep your business expenses down, and labor is a big part of that. Because dispensary CRM software cuts the work in half, it also reduces the manpower hours needed to ensure your customers keep coming back.
From tracking favorite strains to keeping track of medical needs, this software can alert you to the little touches that elevate the customer experience. You can also use cannabis CRM software to implement loyalty programs that will keep them coming back for more.
Your customers are unique individuals with diverse needs. With customer relationship management features, you’ll be able to break your transactions down into categories to help you understand your customers needs and behavior.
This software supports UPC and internal barcode scanning, speeding up each transaction and tracking your inventory and customer behavior in real time. This system will do it all for you, right down to automatically creating purchase orders for your distributors.
Using dispensary CRM software will allow you to directly integrate multi-stage purchase orders with METRC. In fact, in the near future, software like this may be a requirement. Start accurately tracking now and you won’t be scrambling to get the required information together at the last minute.
With this software, your days of adding information line-by-line are over. You’ll be able to download an Excel template that you can easily fill out and upload. It will even automatically create purchase orders for your distributors.
Yobi’s cannabis dispensary software offers everything you’ll need to build customer loyalty, to manage your inventory, and to fulfill orders. This is a cutting-edge program that will give you the ability to track every aspect of your sales and customer behavior in real time. With this program, you’ll be able to sync information across all of your devices with the touch of a button.
With Yobi, there is no restriction on the number of employees that can log into the software at once, so it can handle the needs of dispensaries of any size. Because Yobi can potentially do the work of two employees while reducing inventory discrepancies, it is well worth the investment. You won’t believe how much easier it is to grow your business with this software’s help.